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How are we different than MN Pets?

MN Pets uses a crematory in South St. Paul, that only performs cremations in groups, and their clients pets ashes takes several days or a week or more to get ashes back.  Being unregulated, many vets use terms like “separate” or “individual” cremation, however, if your vet uses VHA (Veterinary Hospital Association) crematory, then its not a private cremation, and you’re being misled and there are several other animals with your pet in the crematory, see for yourself here your vet if they use VHA Crematory, if they do, its not a private cremation.  Since we operate our own crematories and only perform private cremation, our customers get ONLY their pets ashes back, and get them back within hours, not weeks.


My regular clinic say they also offer totally private cremation, what is the difference?

There is a huge difference and chances are they are lying to you.  Many vets, not all, use the word Individual cremation because they say that the pets are individually placed inside the crematory, but they will stop short of telling you that there are other animals inside that same crematory.  We’ve seen the abuse of this wording, intentionally misleading pet owners, on dozens of veterinary clinic web sites.  While we think its wrong and probably fraudulent to do this, there aren’t any regulatory boards to complain to…  When we use the word private cremation, its truly just your pet in the crematory.  If your veterinarian can’t promise you that its only your pet in the entire crematory, but they call their cremation individual or separate, we urge you to use extreme caution.

You will know its private cremation if you can bring your pet directly to the crematory and watch as your pet is placed inside, totally alone.  You’ll know its your pets ashes back if you can pick up the ashes that same day.  If you have to wait a week or more to get the ashes back, then its not a private cremation.

As the word of our cremation option grows, we are beginning to work with several vets directly who wish to also provide their clients with a true private cremation.

Is my pet cremated with any other pets?

No. Your pet is cremated 100% alone, privately. Only their body in the crematory from start to finish. Regardless of the size of your pet, only one pet is cremated at a time. Therefore only your pets ashes are returned to you.

How can I be assured my pet is cremated alone?

We allow pet owners to stand from a safe distance inside the room that performs cremations.  From there, you can watch your pet go into the crematory, fully alone.

Can I bring my pet myself to your facility?

Yes. At home euthanasia is always recommended for your pet so that their final moments be in a normal comfortable setting. After this takes place and you’ve had time to grieve, many people choose to drive their pet to our location. If you’d like to bring your pet to our location please call 952-925-1234.  Once at our facility the cremation will begin as soon as possible.

Do you help with euthanasia?

Yes, we work with a wonderful group of veterinarians who all see the value of home euthanasia.  We are able to take questions and schedule a home based veterinarian to come to your home or our office to perform this service.

Can I leave my pet with my veterinarian for your staff to transport after euthanasia?

Yes. But, call us immediately if not before the euthanasia takes place so that transportation can take place. You must specify that you wish to use Pet Cremation Services of MN, 952-925-1234.

I have concerns about leaving my pet at my vet?  

As you should.  We were just recently made aware of a horrible story about a woman who put her dog down at Lyndale Animal Hospital, in Uptown.  VHA, who was tasked with doing the cremation totally lost her dog after it was picked up after death.  The poor woman now has to wonder how the dog was handled, where it was, was it cremated with others?  What in the world happened?  Read her review and experience for yourself.,1,,,

How soon is my pet cremated after death?

Your pets cremation beings immediately once at our location.  Every so often both of our crematories are being used.  We have a private area where your pet can remain before the cremation takes place.

How much ashes are returned after cremation?

Ashes/ Cremated Remains are tiny cremated bone fragments. The amount that is returned varies on the bone density and strength of your pet.  For a cat, you would typically get a volume of a couple cups of ashes back, for a large dog, possibly the size of a rectangular Kleenex box.

Does an urn come with?

Yes, a very basic wood urn is complimentary.  We also have dozens of other urn options in all sorts of materials, some with the ability to insert your favorite photo of your pet.  Take a look at our products page to see our current inventory.

What types of memorialization are available?

Many people keep their favorite pets remains in urns that can be engraved and displayed prominently in their home, yard, garden or other special place. Many people who choose to scatter their pets remains choose to purchase a necklace pendant that a small amount of ashes can be placed inside. Cremated remains can actually be turned into a diamond – lasting forever. Our pets are our best friends and when they pass away the loss is something that is shared by our human and other pet friends, more and more frequently people are having celebration of life events in honor of their pets. Much like a modern day memorial service, with flowers surrounding then urn, a photo slide show, music tribute and eulogy for their pets are becoming quite common.

Can you deliver my pets cremated remains after the cremation?

Yes. Remains can be delivered to you for an extra $35.00.  They will be delivered by USPS.

Can you scatter my pets cremated remains?

Yes. When filling out the authorization for cremation, check the option for us to scatter your pets remains. Our staff will scatter in various legal and peaceful areas over land and water for you if you don’t wish to have your pets ashes returned.

What to do if my pet dies unexpectedly?

If your pet dies unexpectedly at home you are in a hard sad spot and our condolences are with you. We believe your best and most affordable option is to call us and arrange for you to transport your pet to our office/crematory in Edina, where we can hold and prepare your pet for cremation. In the time being, we suggest you place under your pet a sheet or blanket with absorbing cloth. Much like with humans, within hours after their death occurs their muscles will slowly tighten and then slowly release. This will cause them to stiffen slightly. We have regular office hours where we can take your pet into our care and schedule drop off appointments outside of those hours. We can also arrange for us to come to your location and transport your pet back to our facility for an extra charge.

Unfortunately, the sudden and unexpected loss of a pet is a situation that is impossible to prepare for. We encourage you to look at all your options and how you want your beloved pet to be handled after their death and throughout the cremation process.

What to do if my pet dies after hours or on a holiday?

Call or Email us asap, we’ll get back to you on our availability. There are only a few days our staff is not available to assist in this case. Your pet can remain at your location over a day in the event of a federal holiday and we can’t assist until the next day. In most of our months, which are cooler, its very common for a pet to be placed covered and protected in a garage while the pet owner considers all their options and makes arrangements. Our staff is on call most days and frequently can be at any location in our map area within a couple hours.

How to arrange for Pet Cremation Services to be responsible for my pets cremation?

It is very important and critical to call and schedule our services prior to euthanizing your pet. Our staff will make sure your pet is transferred with dignity and respect, we’ll be there shortly after your appointment has been finalized and you have had time to say goodbye to your friend and have left. We never want to rush you through saying your own goodbye. Billing is done directly between us and you. When we are notified of a pending pet death we will mail each pet owner a package for them to help prepare for the death and cremation.

When is payment required?

Payment is required in full before we can proceed with your pets cremation. We accept Visa, Mastercard, Discover, cash and checks.

Does my Veterinarian offer cremation performed by Pet Cremation Services of Minnesota?

Only a small handful of veterinarians offer their clients information about our cremation services.  Most vets use crematories owned by an association that performs group cremation called VHA. – if your vet uses VHA, there is reason to be skeptical because as shown on their web site, they only offer grouped cremation.  They use the word “separate” to imply a private cremation, but read their own description of their process, pets are only separate by a couple feet, still cremated together.

I am a veterinarian and would like to offer our clients both your services and our association’s cremation options, how do we get started?  

Simply let pet owners know about our same day private option, show them our brochure, and ask them to contact us with their information or contact us on their behalf.  We will take it from there for all billing.  We have one single cremation cost, $195, regardless of the size of the pet.  If you are a vet, we would love to talk to you, please shoot us an email at or call us at 952-925-1234.

Have a question you don’t see, let us know with an email or call,


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